Returns & Refund Policy
Last updated: 05.06.2026
At Olinx, we strive to ensure you are entirely satisfied with your premium instrument cluster upgrade. If things don't work out, here is how we handle returns:
Strict Product Condition Guidelines
Because our dial faces are high-precision automotive components, we enforce strict criteria for returns to protect product integrity:
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The dial overlay must be entirely unused, uninstalled, and in its original packaging.
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The protective film, adhesive backings, and layering must be completely intact and unpeeled.
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Any dial face showing signs of attempted installation, crease marks, scratches, bent corners, or adhesive residue will be rejected for a refund.
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Included tools (such as needle prying tools or kit accessories) must be returned unused.
Return Eligibility Window
Eligible standard products can be returned within **7 days** from the date of delivery
Return Shipping Logistics
Customer Responsibility:
The customer is solely responsible for arranging and paying for the return shipping logistics to send the item back to our facility in Villupuram, Tamil Nadu.
Safe Transit:
Please ensure the product is packed securely in its original hard packaging to prevent bending during return transit. If a returned item reaches us damaged due to poor packaging, the return will be invalidated, and no refund will be issued.
Refund Processing & Payment Gateway Fees
Once a cancellation request or an eligible return is approved, your refund will be processed back to the original payment method (Credit/Debit Card, UPI, Net Banking).
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Gateway Fees: Please note that payment gateway processing fees are non-refundable to us. Therefore, for voluntary cancellations of prepaid orders, a transaction fee of 2% will be deducted from the final refund amount.
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Timeline: Approved refunds will reflect in your account within 5 to 7 business days, depending on your banking institution's processing cycles.